Official AP33 Documents

Privacy Policy AP33 – Malaysia Member Personal Data Protection

Your privacy is our priority. This document clearly explains how ap33 collects, uses, stores, and protects your personal data — written in plain language, not confusing legal jargon.

Updated: 1 January 2026  |  Version: Bahasa Melayu
SSL
256-bit Encryption
0
Data Sold to Third Parties
12
Privacy Policy Sections
24/7
Security Monitoring

AP33's Privacy Commitment to Malaysian Members

Six core principles that underpin how ap33 handles your personal data

🔐
Bank-Grade Encryption

All data transmitted between your device and ap33's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banks such as Maybank and CIMB. This means your personal information, passwords and transaction details cannot be read by unauthorised parties, even if intercepted during transmission.

🚫
No Sale of Data to Advertisers

AP33 does not sell, rent or trade members' personal data to any third party for marketing or advertising purposes. Your data is not a commodity we deal in. Member data is only shared with external parties for legitimate payment processing and legal compliance — and even then, strictly limited to what is genuinely necessary.

🎯
Purpose-Driven Data Collection

AP33 only collects data that is genuinely necessary to operate the service safely and effectively. We do not collect sensitive personal data without a clear justification. Every type of data collected has a specific, stated purpose — there is no collecting data to "store now, use later" without a defined reason.

✋
You Are in Control

Ap33 members have the full right to access, correct, transfer and delete their personal data. You may also withdraw consent for marketing communications at any time through your account settings. We respect your choices and will respond to data-related requests within a reasonable timeframe.

🗄️
Secure Data Storage

Ap33 member data is stored in protected databases at premium-tier data centres with the highest levels of availability and physical security. Access to member data within the ap33 organisation is restricted to staff with a legitimate need, and all access is logged and continuously monitored.

🔔
Data Breach Notification

In the event of any security incident affecting members' personal data, ap33 is committed to notifying affected members in a timely manner and taking immediate remedial action. Transparency in handling security incidents is part of our commitment to building long-term trust with the ap33 member community.

🛡️
AP33 Privacy Policy — A Simple Summary

We collect your personal data to operate ap33 safely and securely. We do not sell your data. You may request to view, correct or delete your data at any time. All data is protected with 256-bit SSL encryption. Contact us at support@ap33.in for any privacy-related enquiries.

1Introduction and Scope of This Privacy Policy

This Privacy Policy explains how ap33 — a digital entertainment platform accessible at ap33.in — collects, uses, discloses, stores and protects your personal information as a member or visitor to our platform. This Policy applies to all information collected through the ap33 website, including all pages, features, games, transactions and customer support services operating under the ap33 domain.

By registering an ap33 account or continuing to use our platform after this policy has been updated, you consent to the collection and use of your personal information as described in this document. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account.

This Privacy Policy is subject to periodic amendments. Members will be notified of any material changes via their registered email or through an in-account notification on ap33 before the changes take effect. The date of the most recent update is shown at the top of this document.

2Types of Personal Information We Collect

2.1 Information You Provide Directly

The following information is collected directly from you during the registration process and your use of the ap33 platform:

  • Identity Information: Full name as shown on your Malaysian identity card (MyKad), identity card number, date of birth
  • Contact Information: An active Malaysian mobile number and email address
  • Account Information: Your chosen username and password (stored in a non-readable hash format)
  • Financial Information: Details of the e-wallet or bank account used for deposits and withdrawals (account holder name and account number — not the full credit card number)
  • Verification Documents: A copy of your identity card or other verification documents requested during the KYC (Know Your Customer) process

2.2 Automatically Collected Information

While you use the ap33 platform, our systems automatically record the following technical information:

  • The IP address of your device when accessing the platform
  • Web browser type and operating system used
  • Pages visited, visit timestamps and session duration
  • Complete records of all deposit, withdrawal, and betting transactions
  • Records of gaming activity, including bets placed and game outcomes
  • Interaction logs with the customer support team

2.3 Information from Third-Party Sources

In certain cases, ap33 may receive information about you from trusted third parties, including identity verification service providers we use for the KYC process and payment gateways that process your transactions. This information is used solely for verification and security purposes.

3How We Use Your Personal Data

AP33 uses the personal data collected solely for the following purposes:

Purpose of Use Types of Data Used
Registration & Account Management NameEmailPhone NumberPassword
Identity Verification (KYC) IC NumberDate of birthVerification documents
Deposit & Withdrawal Processing E-wallet detailsBank account nameAccount no.
Customer Support NameEmailTransaction recordsSupport logs
Fraud Prevention & Security IP AddressActivity RecordsTransaction patterns
Legal Compliance IdentityFinancial recordsActivity logs
Platform Improvements Anonymised dataUsage patternsFeedback
Promotional Communications (if you opt in) EmailPhone numberGame preferences

Important: AP33 does not use your personal data for any purpose beyond what is stated in the table above. Should we wish to use your data for a new purpose not listed here, we will obtain your explicit consent beforehand.

4Legal Basis for Data Processing

AP33 processes your personal data on the following legal bases recognised under applicable data protection law:

  • Contract Performance: Processing required to deliver the ap33 services you have registered for — including account management, payment processing and game settlement
  • Legitimate Interests: Processing for fraud prevention, system security and platform improvement purposes — where ap33's legitimate interests do not override your privacy rights
  • Legal Compliance: Processing required under applicable Malaysian law, including anti-money laundering (AML) requirements and KYC procedures
  • Consent: Processing for marketing communications and other optional purposes where we obtain your explicit consent — which may be withdrawn at any time

5Data Disclosure to Third Parties

5.1 Authorised Third Parties

AP33 may share member personal data with a limited number of third parties in the following circumstances:

  • Payment Providers: Payment gateways that process your transactions — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX (Maybank2u, CIMB Clicks). Only the minimum information required to process your transaction is shared
  • KYC Providers: A third-party identity verification service that helps ap33 confirm member identities in accordance with regulatory requirements
  • Game Providers: Licensed gaming software companies that provide live casino, slots and other game content on the ap33 platform — data is shared only to the extent necessary for game delivery
  • Infrastructure Providers: Cloud computing and hosting services that store and process ap33 data — all such providers are bound by strict data processing agreements
  • Legal Authorities: Law enforcement bodies or government authorities when required under applicable Malaysian law

5.2 What We Do Not Do with Your Data

For complete clarity, the following are things ap33 will never do with your personal data:

  • Never sells your data to any party for any purpose
  • Never shares your data with advertisers for targeted advertising purposes
  • Never discloses your data to third parties without a valid legal basis
  • Does not transfer your data outside the jurisdiction without adequate safeguards

6Data Security Measures

AP33 implements comprehensive technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or disclosure:

6.1 Technical Security

  • 256-bit SSL Encryption: All communications between your device and ap33 servers are encrypted using the latest TLS protocol
  • Hashed Passwords: Your account password is never stored in plain text — it is stored as a one-way cryptographic hash that cannot be decrypted
  • Protected Database: Member data is stored in databases protected by multi-layered access controls
  • 24/7 Monitoring: ap33's security systems are monitored around the clock to detect and respond to any threats promptly
  • Periodic Security Audits: Independent security assessments are conducted periodically by third parties to identify and address potential vulnerabilities

6.2 Internal Access Controls

Within the ap33 organisation, access to member personal data is restricted to staff with a legitimate need based on their role. All access to member records is automatically logged and auditable. ap33 staff receive training on data security procedures and their privacy responsibilities during onboarding and on a regular basis throughout their employment.

While ap33 takes all reasonable steps to protect your data, no security system can guarantee absolute protection against every threat. You are also responsible for keeping your account login credentials secure. Do not share your ap33 password with anyone.

7Data Retention Period

AP33 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable law:

  • Active Account Data: Retained for the duration your account remains active and for a reasonable period following account closure
  • Financial Transaction Records: Retained for a minimum of seven (7) years in accordance with Malaysian financial and anti-money laundering legislation
  • KYC Verification Documents: Retained for the period required by applicable compliance obligations, typically five (5) years from the date of verification
  • Customer Support Logs: Retained for three (3) years for reference and dispute resolution purposes
  • Platform Activity Data: Technical log data is retained for 90 days for security monitoring and technical troubleshooting purposes

Once the applicable retention period has ended, data will be securely deleted or permanently anonymised so that it can no longer be linked to your identity.

8Your Rights Regarding Personal Data

As an ap33 member, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@ap33.in:

👁️
Right of Access

You have the right to obtain a copy of the personal data ap33 holds about you, along with information on how it is being used.

✏️
Right to Rectification

You have the right to request the correction of any inaccurate or incomplete personal data we hold about you.

🗑️
Right to Erasure

You have the right to request the deletion of your personal data in certain circumstances, subject to ap33's legal obligations to retain specific data.

⏸️
Right to Restrict Processing

You have the right to request a restriction on the processing of your data under certain circumstances, such as when you are disputing the accuracy of the data.

📦
Right to Data Portability

You have the right to receive your personal data in a machine-readable format and to transfer it to another data controller where applicable.

🔕
Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time — such requests will be honoured immediately.

How to Exercise Your Rights: To submit any of the privacy rights requests listed above, send an email to support@ap33.in with the subject line "Privacy Rights Request", along with your full name and ap33 account number. We will respond within 30 days of receiving your request.

9Cookies & Tracking Technologies

The ap33 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored in your browser when you visit our platform.

9.1 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login session management and security. Cannot be disabled without affecting platform functionality
  • Performance Cookies: Collects anonymised information about how visitors use the platform to help us improve performance and user experience
  • Preference Cookies: Saving your settings and preferences — such as display language and game preferences — to make return visits more convenient

9.2 Cookie Management

You can manage and delete cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the ap33 platform. For more information on managing cookies, refer to the help section of your web browser.

10Children's Privacy

The ap33 platform is strictly limited to individuals aged 21 and above. AP33 does not knowingly collect personal data from individuals under the age of 21. Should we discover that we have collected data from an underage individual without adequate age verification, we will promptly take steps to delete that data and close the associated account.

If you believe your child or another minor has registered an account on ap33, please contact us immediately at support@ap33.in so we can take the appropriate action.

11Links to Other Platforms

The ap33 platform may contain links to third-party websites in certain contexts, such as the payment gateway you use to make deposits. Once you leave the ap33 platform and access a third-party website, ap33's Privacy Policy no longer applies. We encourage you to read the privacy policy of every website you visit, especially before submitting any personal information.

AP33 is not responsible for the privacy practices or content of any third-party websites that may be linked from our platform.

12Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way ap33 handles your personal data, we encourage you to reach out to us directly:

  • Email: support@ap33.in (use the subject line "Privacy Enquiry" for a faster response)
  • Live Chat: Available 24/7 within your ap33 account

We are committed to resolving any privacy concerns promptly and professionally. If you are not satisfied with ap33's response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.

Our Commitment to You: For ap33, privacy is not merely a legal obligation — it is a core value we take seriously every day. Every decision we make about how your data is handled puts our members' best interests first. Your trust is the most valuable asset we have.

AP33 Data Security
🔒
256-bit SSL Encryption
All data is encrypted in transit
🏦
Secure Payment Gateway
TNG, DuitNow, FPX & more
🕵️
24/7 Monitoring
Security systems active around the clock
📋
Regular Independent Audits
Third-party security assessment
Contact the Privacy Team

For any queries or requests relating to your personal data at ap33, contact us at support@ap33.in

We will respond within 30 days.

FAQ – AP33 Privacy & Data Security

The most frequently asked questions from Malaysian members regarding data protection at ap33

No. AP33 does not store credit card numbers or full bank account details in our systems. When you make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay or FPX, you are redirected to a secure third-party payment gateway to complete the transaction. AP33 only receives confirmation that the transaction was successful — we do not view or store your full payment details. What we do retain is the account holder name and transaction reference number for record-keeping and dispute resolution purposes.

Yes, you have the right to request the deletion of your personal data. However, please note that ap33 may not be able to fulfil deletion requests in full under certain circumstances — for example, where the data is required for compliance with legal obligations, such as financial records that must be retained for seven years under Malaysian law. To submit a data deletion request, send an email to support@ap33.in with the subject line "Data Deletion Request" along with your account details. We will provide full information on which data can be deleted and which must be retained for legal reasons.

Your game activity records on ap33 are used for the following purposes: (1) Resolving any disputes relating to game outcomes or transactions — these records serve as valid evidence in the event of a technical issue; (2) Processing bonuses and rebates related to your betting activity; (3) Monitoring patterns that may indicate responsible gambling concerns — this is in place to protect your interests; (4) Complying with anti-money laundering requirements prescribed under Malaysian law. Your game records are not sold to third parties and are not used for targeted advertising.

When you close your ap33 account, your personal data is not deleted immediately. Certain data — particularly financial and transaction records — must be retained for a period prescribed by Malaysian law, typically seven years for financial records. During this retention period, access to your data is strictly limited and used solely for legal compliance purposes. Once the applicable retention period has expired, your data will be securely deleted or anonymised. You may contact us for more details on which specific data will be retained and for how long following account closure.
Safe & Trusted Platform

AP33 Protects Your Privacy — Register with Confidence Today

Your personal data is protected by 256-bit SSL encryption, no data is sold to third parties, and you have full control over your information. Join over 100,000 Malaysian members who already trust ap33.

Free registration • Minimum deposit RM10 • 24/7 support in Bahasa Melayu

Bahasa Melayu